Terms and Conditions

Account Creation

• You must provide accurate, complete, and up-to-date information when creating an account
• You are responsible for maintaining the confidentiality of your account credentials
• You must be at least 18 years old to create an account
• One person or entity may not maintain more than one account without our prior consent

User Conduct

You agree not to:

• Post false, misleading, or fraudulent property listings or information
• Engage in discriminatory practices based on race, religion, gender, or other protected characteristics
• Use the platform for any illegal activities or purposes
• Attempt to circumvent our fee structure or payment systems
• Harass, threaten, or abuse other users

Listing Requirements

• All property listings must be accurate and truthful
• Photos must represent the actual property being listed
• Rental rates and availability must be current and accurate
• Property descriptions must not contain misleading information

Content Ownership

You retain ownership of content you post, but grant Koor a non-exclusive, worldwide, royalty-free license to use, modify, and display your content for the purpose of operating the platform.

Content Removal

We reserve the right to remove any content that violates these Terms, applicable laws, or our community guidelines, including but not limited to discriminatory, fraudulent, or misleading listings.

Platform Role

Koor acts as a platform connecting property owners and tenants. We are not a party to rental agreements between users and do not own, manage, or control any properties listed on our platform.

Payment Processing

• We may facilitate payments between parties but are not responsible for payment disputes
• All fees and charges will be clearly disclosed before processing
• Refunds are subject to our refund policy and applicable rental agreements

Rental Disputes

Disputes between property owners and tenants should be resolved directly between the parties. While we may provide assistance, we are not responsible for resolving rental disputes.

Agency Verification

Real estate agencies must provide valid licensing and insurance information. We may verify this information but do not guarantee the accuracy or validity of agency credentials.

Professional Standards

• Agencies must comply with all applicable real estate laws and regulations
• Professional conduct standards must be maintained in all interactions
• Agencies are responsible for the actions of their agents using our platform

Service Fees

Our current fee structure is available on our pricing page. We reserve the right to modify fees with reasonable notice to users.

Payment Terms

• Fees are charged according to the billing cycle selected
• All payments are due immediately upon invoice
• Late payments may result in service suspension
• Disputed charges must be reported within 30 days

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Data Security

We implement appropriate technical and organizational measures to protect your personal data, but cannot guarantee absolute security of information transmitted over the internet.

Service Disclaimer

The Service is provided "as is" and "as available" without warranties of any kind. We do not warrant that the Service will be uninterrupted, secure, or error-free.

Limitation of Liability

To the maximum extent permitted by law, Koor shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from your use of the Service.

Third-Party Content

We are not responsible for the accuracy, completeness, or reliability of user-generated content, including property listings, reviews, and communications between users.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization].

Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

Terms Modifications

We may modify these Terms at any time by posting the revised terms on our website. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

Account Termination

We may terminate or suspend your account at any time for violation of these Terms. You may also terminate your account at any time by contacting our support team.

Effect of Termination

Upon termination, your right to use the Service will cease immediately, but these Terms will remain in effect with respect to previous use of the Service.